Basildon Mental Health Unit

Basildon Mental Health Unit 2020-10-31 Person 1 5 0

Barely got spoken to by staff until they wanted us out our rooms so the cleaner could come in. Only TV and colouring to do all day everyday. Didn’t even realise I hadn’t eaten or drank a thing for my whole admission which was 8 horrifically long days and when a member of my family called up to share this information they lied and said I had been eating and drinking fine which then followed up the same day with me being discharged and the psychiatrist saying ‘you don’t suffer with mental health problems so I’m unsure why you are still sitting here’ So I guess people try to commit suicide when they are in the right frame to mind... anyway, multiple times I had a patient that kept coming into my room and standing over my bed as I tried to sleep which made me feel even more uncomfortable than I was and when I informed a staff member he chuckled and said he would deal with it and never did. One day I was struggling more than normal and when we got called out our rooms for the cleaner one staff member said to me ‘Can you not do this whole saga now I’m due a fag break’ as I was crying room. Don’t even get me started on how terrible they are with knowing who’s in charge that shift- no one ever knew who had the keys to the phone charging lockers so I could barely speak to my family. I could go on for ages. Terribly run place.

Basildon Mental Health Unit 2020-06-09 Person 5 5 0

Say thank you... I'm just writing a counter letter to a complain/investigation Due to suffering a serious illness because of a medication given to me what I did not what they were... No saying a 'Coincidence'... Only reason for voluntary admission was for chronic insomnia Thank this trust unit.... This trust & professionals & nurses are beyond despicable THANK YOU...DOES NOT APPLY TO THIS TRUST

Basildon Mental Health Unit 2020-05-03 Person 1 5 0

I was taken ere on dec 1st 2019 till dec 7th on a sfeguarding Im epiliptic and for 2 days i was not given my medication Of epilim 200mg 3x3aday and was also not given food Food ws first come first served once gone u go without Was not enough to cover all patients theres no resources avalible For patients u do not get outside in a garden at all You are locked on a ward with just one tv a Rooms are a dull grey dirty colour one would get treated better If in prison i had no counselling no education nothing To help improve menatl health tgis place just locks patients In a room and ignore them staff are aggressive and abusive Towards vunerable people i weighed 8 stone when i was sent there in discharge I weighed 7.5 due to lack of food i ate once in whole week there and that was A sandwich needs closing down or new staff to replace old ones and refurb And resources avalible

Basildon Mental Health Unit 2020-03-11 Person 1 5 0

Dreadful. Completely negligent. My brother was dead 40 mins after leaving.

Basildon Mental Health Unit 2020-02-24 Person 1 5 0

Definite problem when it comes to handling agitated patients. People get frustrated when all they have to do during the day is watch TV, do some colouring in and wait for food. After my admission, I spent 4 days doing nothing and was told nothing. Just before i left, there was an argument (caused by) with the "Deputy Manager" who asked why everyone wasnt happy (except for the whole suicidal thing). When we told her she started ranting about a toxic environment and how we weren't there to be treated (first I'd heard of THAT), wanting to kill yourself isnt a mental illness and if we weren't happy, she would be happy to get us a self-discharge form. Just want you want to hear. As soon as you raise your voice or God-forbid swear, the nurses will stop listening altogether and harp on about how they're not there to be "abused". Simply by the person swearing. People who are likely victims of abuse themselves. I would only willingly go back to this place if I wanted another reason to kill myself.

Basildon Mental Health Unit 2020-01-05 Person 1 5 0

In 2014 I was feeling suicidal and very anxious. I went down to the Basildon Mental Health Department and they were clueless, unprofessional and very patronising. I went home with Lorazepam which made me feel worse. When I got a home visit, the cpn was very unhelpful, all she did was sat there saying nothing, then later on when the Psychiatrist came round he prescribed me mirtazipine which I already told him that they make me angry but I was ignored and prescribed it anyway. I will never see a Psychiatrist again as they can’t be trusted

Basildon Mental Health Unit 2019-11-25 Person 1 5 0

horrible place a couple of staff a nice but that is the exception, most do not like local people in the town that have lived in the area for generations.argumentative judgemental cover up for staff who assault patients

Basildon Mental Health Unit 2019-04-07 Person 1 5 0

Im a Cpncerned uncle nephew readmitted thursday still hasnt been ssessed 3rd time in three weeks feeling suicidal staff uncooporative and on the phpne promised callback 3 times hpspotal needa to be assrssed with its staff unchecked patients can easoly commit suicide with beddong or clothing needs sprting now

Basildon Mental Health Unit 2019-02-18 Person 1 5 0

Over 5 years Iv been in and out. Only one staff or two are nice . The rest are diabolical. Patients are lovely . A few staff members are violent. Silly rules made up on the spot. Treated like children. It’s a really horrible place to be.

Basildon Mental Health Unit 2019-02-07 Person 1 5 0

I am not a patient but a visitor to the Mental Health Unit and here is a list of my observations of the place and 85% of the staff. Before anyone says anything about these comments please read carefully. The majority of the staff play mind games with the patients they are treated like second class idiot people not people with problems. The patients ask questions and ni e times out of ten they are ignored as are some of the visitors. They tall all nicetoyour face but when you confront them about a problem and you ask for a reply you are ignored or told l have to ask someone you work on the ward you should know the answer. You are not told till you go there whether you friend is in the same ward or they have been moved as they cannot be bothered.Why be so laced I The job these people matter to some of their family and deserve respect. You have to watch take not and see what happens. It is disgusting A patient asked to go out for a cigarette with the escort they are told in a minute an hour later if they are lucky they are allowed out with an escort. The escort sits inside the closed door between the entrance and security will the patient goes outside great security if they are suppose to be escorted. I was lead to believe Basildon was a no smoking hospital why then have they not built sheds away from the main doors at the main hospital and mental health unit. Where people are actually smoking patients and staff. My worry now is how my family will be treated after this has been read.